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Web 2.0 for… those less experienced Sunday, December 28th, 2008

I came across an article in the Wall Street Journal, of all places, that provides a great primer for companies thinking about Web 2.0 and social media. The headings are great:

  • Don’t just talk at consumers - work at them throughout the marketing process
  • Give consumers a reason to participate
  • Listen to - and join - the conversation outside your site
  • Resist the temptation to sell, sell, sell
  • Don’t control, let it go
  • Find a ‘marketing technopologist’ (someone who has strengths in marketing technology and social interaction)
  • Embrace experimentation

Highly recommend anyone wanting to find out about the potential of marketing technology but unsure about how to go about it to read this article!