List of Posts

Posts Tagged ‘brands’

Consumers expect video entertainment as well as marketing from companies Friday, February 5th, 2010

eMarketer’s recent report on the use of online video by the consumer packaged goods sector has uncovered some interesting results, such as the numbers showing that people are expecting to be entertained by companies as much as they are expecting to be marketed to. 

Across nearly all of the categories, entertainment rated as high as marketing (see above). Solving problems and offering incentives to buy were the highest rating expectations, on average.

The survey, conducted among nearly 600 US new media users, demonstrates the strength of online video and shows how consumers’ perceptions of marketing and advertising are changing, as the line between content and promotion becomes increasingly blurred.

“Digital video content, whether delivered through a computer, mobile phone, handheld device or TV monitor, has the potential to ignite two-way conversations between consumers and brands,” said Tobi Elkin, author of the report.

According to an eMarketer summary of the report: “Putting a hard number on the dollars spent by consumer packaged goods marketers on online video content is difficult, as outlays are not included in measures of paid advertising spending. Assessing its effectiveness is likewise a problem for marketers. The same metrics issues that bedevil marketers trying to assess the effect of online advertising on their brands also plague the ability to evaluate the performance of video content.”

Ray Welling, Content Guy, Zazoo


When you can’t control ‘Whassup’ Thursday, October 30th, 2008

Like it or loathe it, Budweiser’s ‘Whassup’ campaign of a few years ago resonated throughout the world as an irritating but catchy and wildly successful way to promote the beer’s brand. Well, the Whassup guys are back, this time on YouTube, and they’re barracking for Barack Obama - and there’s nothing Budweiser or their ad agency DDB Chicago can do about it. Apparently when the ad’s creator Charles Stone III (gotta love those triple-barrelled American names - grandpa would be proud) came up with the concept, DDB licensed the concept from him for five years - an agreement which finished three years ago.

The Whassup ads first appeared in 1999, just before George Bush was elected US president, and the new video shows what’s up eight years later for the original characters - they’re fighting in Iraq, caught in a hurricane, unable to pay medical bills and attempting suicide as their stock portfolio tanks. In 2008, ‘Whassup’, is change, in the form of Obama.

I feel for Budweiser and DDB, but this is a classic example of social media at work - companies no longer have control over their brand and the way it is used. They just have to embrace it and see what the effect is on their brand and their sales. Look for more of this type of consumer power to come in the future.

You can see the ad, which has already been viewed more than 2 million times, here.