Social media - decision makers still not convinced

Despite all the gurus like us blagging on about the importance of social media, the message hasn’t gotten through to most people in the C-suite. The Tangyslice blog has produced a good summary of the reasons “Why your boss hates social media.” They include:

  • A weak business case: “Even though it has the measurability advantage of being an online medium, it is challenging to quantify the benefits of Twittering in C-level exec terms like revenue or leads.”
  • Other priorities at the moment: “We all know the sour economic environment is affecting business.  Chances are your boss is more concerned about meeting monthly numbers and keeping his/her job than ‘cool new opportunities’.”
  • Difficult to quantify ROI: “Unless you are closing business or generating leads from social media, it is pretty challenging to build an economic case.” 
  • Your boss has no friends:  On Facebook or MySpace, that is - they’re not using social media themselves.
  • Commenters on the blog point out other factors such as the fundamental reversal in marketing thinking required to understand social media, and just plain fear of change.

    Tags: , , ,

    Posted on Monday, January 19th, 2009 at 6:17 am under Marketing, Technology, e-marketing, social media.

    You can follow any responses to this entry through the RSS 2.0 feed.

    You can leave a response, or trackback from your own site.

    « Hard to measure branding impact, but it’s there What makes users create content? »

    Leave a Reply